1. Introduction

Welcome to Ayan & Allsan Trading Co. (“we”, “us”, “our”).
These Terms and Conditions govern your use of our website — www.ayanandallsan.com — and all services, features, and purchases made through it.

By accessing or using our platform, you agree to comply with these Terms.
Please read them carefully before making any purchase or account registration.

If you do not agree with these Terms, you should not use our website or services.

2. Eligibility

You must be 18 years or older to make purchases or register an account.

Users under 18 may use the website only with the consent and supervision of a parent or legal guardian.

You must provide accurate, complete, and up-to-date information during account creation or checkout.

3. Account Registration

When creating an account with us, you agree to:

Keep your login details confidential and not share them with others.

Take full responsibility for all activities under your account.

Notify us immediately of any unauthorized access or suspicious activity.

We reserve the right to suspend or terminate accounts that violate our Terms or show fraudulent behavior.

4. Products and Pricing

We strive to ensure all product descriptions, images, and prices are accurate and up to date.

However, we reserve the right to correct errors, update information, or modify prices without prior notice.

Prices displayed are in Thai Baht (THB) and include VAT where applicable.

Product availability is subject to change; items in your cart are not reserved until checkout is complete.

5. Orders and Payments

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Orders are confirmed only after successful payment.

We accept payments through secure, PDPA-compliant third-party gateways.

Once payment is processed, you will receive an order confirmation email.

In case of payment issues or stock unavailability, we may cancel the order and process a refund promptly.

6. Shipping and Delivery

We deliver nationwide in Thailand via verified logistics partners.
Estimated delivery times and conditions are detailed in our Shipping Policy.

Standard Delivery: 2–4 business days

Express Delivery: 1–2 business days (where available)

Free Shipping: Orders over ฿1,000

Delays caused by external factors (weather, customs, logistics) are beyond our control, but we’ll keep you informed.

7. Cancellations, Returns, and Refunds

Orders can be cancelled before dispatch.

Once shipped, cancellations are not allowed; however, you may initiate a return under our Refund Policy.

Returns are accepted within 7 days of delivery, provided items are unused, in original packaging, and not marked as final sale.

Refunds are processed within 5–7 business days once the returned item is inspected and approved.

8. User Conduct

When using our website, you agree not to:

Violate any applicable Thai or international laws.
Post false, defamatory, or misleading information.

Attempt to hack, disrupt, or exploit our system.

Use automated bots or scrapers without consent.

Violation of these rules may lead to account suspension or legal action.

9. Intellectual Property Rights

All website content — including logos, text, images, graphics, videos, and product descriptions — is owned or licensed by Ayan & Allsan Trading Co.

You may not copy, reproduce, distribute, or use any material without prior written consent.

10. Limitation of Liability
Ayan & Allsan Trading Co. is not liable for:

Any indirect, incidental, or consequential damages.

Delays, delivery issues, or data loss caused by third parties.
Unauthorized use of your account due to your own negligence.

To the fullest extent permitted by Thai law, our total liability for any claim shall not exceed the total amount you paid for the affected product.

11. Privacy and Data Protection

We handle all personal data in accordance with the Thailand Personal Data Protection Act (PDPA).
For detailed information, please review our Privacy Policy.

12. Promotions and Discounts

All offers, coupons, and promotions are subject to specific terms stated at the time of issuance.
We reserve the right to modify or withdraw promotions without notice.

13. Governing Law and Jurisdiction

These Terms and Conditions are governed by Thai Law.
Any disputes shall be resolved exclusively in the Courts of Thailand.

14. Changes to These Terms

We may revise these Terms and Conditions periodically to reflect changes in our business, technology, or legal obligations.
Updated versions will be posted on this page with a revised effective date.

15. Contact Us

If you have any questions or concerns about these Terms & Conditions, please contact us at:

📧 Email: info.ayanandallsan@gmail.com
📞 Phone: +66 63 503 1545
📍 Ayan & Allsan Trading Co., Ltd.
Bangkok, Thailand